FAQ
DELIVERY
Christmas / New year deliveries
 

Any orders placed between 20th December - 27th will not be posted out until December 28th.

 

Wanting your order in time for New Year? Select next day delivery at checkout all orders placed before 4pm on Thursday 28th December.

 

Any orders placed before 29th December 4pm will be posted but we cannot guarantee orders in time for New Years. 

 

Any orders placed from Decmeber 30th will not be posted until Janury 4th. 

 
Standard Delivery
 
 
Next Day Delivery
 
 
International Delivery
 
 
SHIPPING
Will i be responsible for international shipping costs?
 

International customers are responsible for any import duites & custom fee charges. We unfortunately have no control over these charges & cannot predict what they may be. If you refuse the charge you will not be refunded the shipping cost when we receive the parcel back to us. You will also be responsible for the return of of the parcel. Please make sure you are aware of the charges before purchasing. 

 
Will i be responsible for return shipping costs?
 
 
RETURNS
Where should i return my product?
 

To return your product, you should mail your product to: 17 Clifton Street, Lytham, Lancashire, FY8 5EP, UK 

 
Can I return my product?
 
 
How to return my faulty product?
 
 
GENERAL
Pre Order
 

We aim to send all Pre order items by the date stated in the product description . Please note this is subject to change. Pre order delivery dates are an estimate only and may arrive before or after the timeframe on the website. 

 
 
If have contacted Guilty Beach how long will it take for a response?
 
 
Contact us

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